Common Misspell: Air Asia
AirAsia (AK / AXM) is the first operating Full Low Cost Carrier (LCC) in Indonesia. As LCC, the Malaysia-based airline offers purchasable extra facilities excluded from flight fare. The facilities covering baggage, in-flight meal and seat option are available for purchase during booking.
AirAsia operates in several different countries through its many subsidiaries. Two of the prominent subsidiaries in Southeast Asia are Thai AirAsia (2003) and Philippines AirAsia (2010). After commencing new routes from its main hub in Kuala Lumpur, Malaysia AirAsia set up the second hub in Johor Bahru, launching new routes to Singapore and cities in Thailand like Bangkok and Phuket.
Established in 2004, AirAsia Indonesia (OZ / AWQ) is one of the subsidiaries of AirAsia International focusing mainly on domestic routes. AirAsia Indonesia is headquartered at Soekarno-Hatta International Airport with domestic operation at Terminal 3 and international at Terminal 2D.
AirAsia Indonesia is awarded Category 1 in terms of flight safety category. It also won Skytrax World’s Best LCC for 4 years in a row. The airline targets to operate 34 Airbus fleets by the end of 2015 and aims to operate only new aircraft with maximum 3 years of usage to maintain fuel efficiency. AirAsia regularly holds engaging promo programmes such as 2 Million Seats Carnaval and Free Seat promo to domestic destinations in Indonesia as well as international to Singapore and Thailand. Up to this point, AirAsia Indonesia has no record of accidents nor incidents.
AirAsia is the first airline in Indonesia with online booking system. By booking online, airlines could save operational budget and thereby keep the fare affordable. Following AirAsia, other major airlines in the country slowly began to adopt effective online booking system and are supported by Online Travel Agents (OTA).
How to Book AirAsia
To book AirAsia ticket, do as follows:
- Select route in the search box (see How To)
- Fill in passenger’s requested information
- Choose Payment Method
- Finish the payment and AirAsia e-ticket will be sent to your email
AirAsia e-ticket is an eligible proof for AirAsia flight. The next thing you do after receiving e-ticket in your email is to print it out and show it during check-in.
For detailed information please see FAQ and refund procedure page.
History of AirAsia
Founded in 1993, AirAsia was initially owned by a Malaysian government institution DRB-HICOM. It set its first flight in November 1996, during which Malaysian aviation was already supported by a great number of promising airlines. Due to the airline’s serious debt (40 million RM), on 2 December 2001 DRB-HICOM sold AirAsia to TimeWarner’s former executive Tony Fernandes for the price of 1 RM. Under Fernandes’ leadership, AirAsia experienced a total rebranding and within only a year it already gained significant profit. AirAsia was then converted into Low-Cost-Carrier (LCC), being the first in South East Asia.
Expanding outside Malaysia, AirAsia then built headquarters in several neighboring countries. Thai AirAsia (FD/AIQ) was founded in 2003, followed by Indonesia Air Asia (QZ/AWQ) in 2004. The latter was formerly known as Awair and purchased right on the edge of bankruptcy. New domestic routes were established, including long-haul cheap flights from Kuala Lumpur to cities in Australia, Europe, Korea, Japan, as well as London and Gold Coast. This long-haul airline is fully supported by Airbus A330 fleets and known as AirAsia X.
In March 2005, AirAsia was in the limelight as it announced a major purchase of 40 Airbus A320s to replace the former Boeing 737-300. This is one of the typical characteristics of LCC: optimized utilisation by using a single type of aircraft. After being modernized, the entire Boeing 737-300 of FD and QZ was all suspended from operation and replaced by A320.
In 2010, Philippines AirAsia was founded as a joint venture between three local investors and AirAsia International Ltd. The airline then started its operations 2 years later in 2012, and received the Air Operator Certificate to have the full rights to fly in the Philippines airspace.
In 2011, Indonesia AirAsia started to introduce less popular routes such as Bandung-Medan, Pekanbaru-Medan and Denpasar-Darwin. In the succeeding year, Indonesia Air Asia established its new headquarter at Makassar’s Sultan Hasanuddin International Airport. They started to target eastern routes of Indonesia served by only a single airline at the time. This, as expected, was responded positively.
AirAsia Flight Attendant Uniform
AirAsia’s flight attendant wears uniform that serves the purpose of efficiency in serving customers while at the same time stays elegant. Stewardess wears a combination of white blouse, red skirt and red blazer resembling the colour of the airline’s logo. Male flight attendant wears black suits.
AirAsia In-Flight Meal
As a Full-LCC, AirAsia does not provide free meal nor drinks. However, snacks and drinks are available for purchase.
AirAsia Policies for Children and Infants
- Infants or children from 9 (nine) days to 2 (two) years or 24 months of age by the time of departure are subject to special price. See more on http://www.airasia.com/id/id/our-fares/fees-and-charges.page
- Infant or child is allowed to be on board only when seated on adult’s lap. Maximum 1 Child for 1 Adult.
- Baby stroller is not allowed in cabin.
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